Lotus 365 Privacy Policy: Your Data, Your Control

This policy explains how Lotus 365 collects, uses, and protects your information when you use  lotus365.com,  lotus 365.in,  lotus365.win, the  lotus365 app, or any online cricket betting service.

What Data We Collect

• Registration Data: Name, email, phone, date of birth, and address. Used to create your lotus365 login, verify your age, and prevent fraud.
• Financial Data: Bank account numbers, card details, UPI IDs, wallet credentials. Enables deposits and withdrawals.  Encrypted and never stored as plain text.
• Betting History: Every cricket bet, casino wager, win, and loss. Used for payouts, detecting patterns, and managing bonuses.
• Device Data: IP address, device type, browser, and OS. Helps identify security threats.
• Location Data: City-level location from IP to comply with local gambling laws.
• Support Data: Records of chats, emails, and  WhatsApp messages with support for dispute resolution and quality improvement.

How We Use Your Data

• Account Management: To create your lotus365 login, verify identity, process bets, and manage wallets.
• Payments: Enables deposits and withdrawals. We never share financial info with third parties.
• Responsible Betting: Detects unusual betting behavior and provides responsible gaming support.
• Legal Compliance: Meets legal requirements for age and identity verification.
• Marketing: With your consent, we send promotional emails about new cricket betting features and offers. Unsubscribe anytime.
• Fraud Prevention: Analyzes data for suspicious or unauthorized activity.
• Platform Improvement: Anonymized data helps enhance the lotus365 app and fix bugs.

Data Protection

All user data is transmitted via SSL encryption. Your lotus 365 login password is securely hashed. Payment details follow PCI DSS standards, the strictest financial security certification.

Only authorized employees access necessary information. We never sell your data to marketers or third-party brokers.

Third-Party Access

We may share limited data with:

• Payment processors – for secure deposits and withdrawals
• Regulators – for compliance with gaming licenses
• Law enforcement – only if legally required
• Responsible gambling partners – with your consent, for addiction support or self-exclusion programs

All partners sign strict data protection agreements. They cannot use your data for marketing.

Your Rights

You can:

• Request a copy of your stored data
• Correct incorrect information
• Request deletion (within legal limits)
• Opt out of promotional messages
• Stop processing of your data

Contact  support@joinlotus365.com   to exercise your rights. We respond within 30 days.

Account Closure

When you close your account, we retain data for 5–7 years to comply with law. After that, personal data is deleted unless you request longer retention.

Cookies and Tracking

We use cookies to remember your lotus365 login preferences. You can disable cookies, but certain site features may not work.

No cross-site tracking: We only monitor your activity on official Lotus 365 websites.

Children's Privacy

Lotus 365 does not collect data from individuals under 18. If a minor’s account is detected, we delete it immediately.

International Data Transfers

If you’re outside India, your data may be processed on secure servers abroad. All transfers comply with global data protection laws.

Contact Us

For privacy questions, email our Data Protection Officer at  privacy@joinlotus365.com . We’ll reply within 5 business days.

Policy Changes

We may update this Privacy Policy anytime. Updates take effect once posted. Continued use of  lotus365 login means you accept new terms.

Your Responsibility

Keep your lotus365 login credentials private. You're responsible for securing your account. Never share your password —  Lotus 365 staff will never ask for it.