Lotus 365 Customer Care: Help With Lotus365 Login, KYC, and Payouts

Need help? Lotus 365 support is available 24/7 via live chat,  WhatsApp , and email.

How to Reach Support

• Live Chat - Fastest option. Click the chat widget on  lotus365.com   or  lotus365.in . Most answers within 3 minutes.
• WhatsApp - Message for account help, lotus 365 login issues, or cricket betting questions. Response usually within 5 minutes.
• Email - For detailed cases like payment traces or KYC review. Response within 24 hours.

Common Questions We Answer

Forgot Your Password?

Click "Forgot Password" on the lotus 365 login page. Enter your email and check your inbox for a reset link. Create a new password and log back in - takes only 2 minutes.

KYC Stuck?

Upload a clear PAN or Aadhaar photo and a recent address proof (utility bill or bank statement). Ensure your name matches exactly. Re-upload if the first attempt fails. Most KYC approvals complete within 48 hours.

Deposit Not Showing?

Live chat retrieves your transaction ID instantly. 90% of UPI deposits appear within minutes. If delayed, our team checks with the bank. Usually resolved in under an hour.

Bonus Not Credited?

We verify your bonus code and eligibility. Bonuses usually appear within 5 minutes of claiming. If delayed, support adds it manually.

How Do I Cash Out?

Go to the Withdraw section. Pick your payment method, enter the amount, and confirm. Most payouts process within 2-4 hours. A confirmation email with a reference number will be sent to you.

Can I Change My Payment Method?

For security reasons, withdrawals go back to the original deposit method. To add a new withdrawal method, contact support with ID proof. It takes 24 hours for verification and activation.

What About Online Cricket Betting Terms?

Our support team helps you understand:

• What "odds of 1.80" mean for your payout
• How live betting works versus pre-match
• Which markets are available for IPL vs international cricket
• Why certain bets got cancelled (usually for scoring errors or match postponements)

Response Time Table

Responsible Betting Help

If betting causes stress, Lotus 365 offers:

• Temporary account pause (1 day to 6 months)
• Deposit limits you set yourself
• Loss limits that auto-stop betting when reached
• Free counseling resources for problem gambling

Contact support to activate any of these options — no judgment, no questions.

Account Verification Help

Many delays come from unclear ID photos. Follow these tips:

• Photograph in good lighting
• Ensure your full face is visible and details are legible
• Address proof must show your current address
• PAN card name must exactly match your registered name

Upload documents via your account settings. Avoid emailing images—they’re less secure.

Why We Ask Questions

When contacting support, we may ask for:

• Your email or phone used for registration
• Your recent transaction reference number
• A short description of your problem

These steps ensure your identity and protect your account from unauthorized access.

Internal Links

Need to set up an account? Visit our  Register page.
Trouble logging in? Check our  Login Help section.
Want to understand betting safely? Read  Responsible Gaming first.